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Shipping & returns

WILLIAM VINTAGE OFFERS FREE INTERNATIONAL RETURNS 

The delivery times and prices vary depending on your location:

Delivery to the UK: 2 working days, £8.00
Delivery to Europe: 2-3 working days, £15.00
Delivery to the USA: 2-3 working days, £25.00
Delivery to the rest of World: 4-5 working days, £40.00
 

All William Vintage pieces are dry-cleaned, ozone-treated and inspected by one of our skilled seamstresses prior to being offered for sale.  Any notable flaws are expressed on the product page for each item and with an option for requesting further information prior to purchase.

Once an item is purchased, it is tissued and packed within custom-made William Vintage boxes with the utmost care and attention prior to dispatch.

William Vintage uses DHL Express and it’s worldwide agents providing fast, efficient, fully trackable service and which requires a signature upon delivery. 

Once you have placed your order, you will receive an e-mail acknowledgment. This will be followed by a further e-mail once your payment details have been processed and your order prepared for shipping. In the event of a problem in processing your order, you will receive an e-mail detailing the issue and requesting further information.

You will receive regular e-mail updates on the delivery status of your order and you can also check the status in the My Account section of the website or by visiting the DHL website and using the tracking number supplied.

If you place an order on a Friday, Saturday, Sunday or any UK Bank holiday, your order will not be processed until the next working day. Shipping times are to be used as a guide only and are based on time from order confirmation. William Vintage cannot take responsibility for delays due to customs clearance or payment transaction. Please note, we are unable to ship to P.O. boxes and APO/FPO addresses.